Insurance Samadhan

Deepak Bhuvneshwari Uniyal (Co-founder & CEO) brings 17 years of insurance expertise within a 26-year professional career. He is dedicated to enhancing transparency and improving customer experience in the Indian insurance industry by leveraging his robust connections and adept problem-solving skills. Shilpa Arora (Co-founder & COO) is described as "the soul of InSa." She has a total of 28 years of working experience in Pharma and Insurance, which comes very handy in her day-to-day routine in leading the operations. Shilpa's expertise and dedication are vital in achieving Insurance Samadhan's mission to revolutionize the Indian insurance industry. Sanjay H. Aggarwal (Co-founder) brings 28 years of legal expertise and has founded multiple companies — providing the legal architecture through which Insurance Samadhan navigates the Insurance Ombudsman, IRDAI complaint mechanisms, and Consumer Forum proceedings.

Insurance Samadhan is Asia's only multi-category insurance grievance redressal platform — using a proprietary AI algorithm (evaluating 80–100 parameters for Life insurance alone) to screen and accept only genuinely meritorious insurance complaints from policyholders across Life, Health, and General insurance categories, resolving those complaints through direct engagement with insurance company CXOs, the Insurance Ombudsman, IRDAI's IGMS portal, and Consumer Forums — charging a 12% success fee only when money is actually recovered, with a 70% resolution success rate for accepted cases.